The red text
indicates an entry relevant to companies and employers, black
refers to personal tax, and bold indicates
something important.
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...view problems as opportunities. They will use a customer complaint as a chance
to turn him into a raving fan of the business. |
...hire attitude and teach function. When they're looking for a new team member,
an enthusiastic, positive attitude is much more important than job experience.
You can teach people how to do the work. You can't teach attitude.
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...don't assume the future can be predicted by the past. They look forwards, not
backwards. |
...know the Internet is not just a faster way of doing things the old way. It's
changed the whole marketing concept. Get the free book at this site: www.ideavirus.com.
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...know the value of a first impression. You only get one chance to do this right.
When a new customer phones, or calls in, they form a lasting opinion of you in
less than 20 seconds. |
...make their superiority visible. There's no point being the best hairdresser
in town, if the customer doesn't know it. |
...take every opportunity to get publicity. Modesty is a non-starter in business.
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...schedule their time off and holidays. Because unless it's in the diary, like
the work commitments are, it won't happen. There's always something else to do
first. |
...realise they are mortal. There are only so many hours and minutes in which
to achieve your life's ambitions. Yet most small business owners just work from
day to day like they have all the time in the world. |
...value time as their most precious resource. Each day, they list what's most
important (rather than just most important) and make sure they do it. Bill Gates
says that being acutely aware of the value of his time is one of the most significant
factors in his success. |
...learn to say no. To commitments that aren't important to them. To meetings
and events that don't take them towards their goals. And to customers who aren't
worth having. |
...don't ignore their health and fitness. They know that if they're too busy to
exercise, they're too busy. |
Other business tips....... |
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